Communication to our customers

As the circumstances and impact regarding Coronavirus (COVID-19) in Europe continue to develop, Automation & Robotics is writing to its customers to inform about the actions being taken to minimise the risks.
Our government has decided to strengthen the existing mechanism with additional « social distancing » measures, with the same objective of stemming the spread of the epidemic :

• Closure of the schools, restaurants, bars, clubs, shops (except food and drugstores)
• Cancellation of all (cultural and sports) events

The measures announced are applicable throughout the entire national territory from Friday midnight until April 3rd, 2020 inclusive.

The overriding objective is the preservation of public health. As before, the situation will continue to be assessed on a day-to-day basis.

Within A&R, we have been applying reinforced hygiene measures for 2 weeks already. Furthermore, we are investigating solutions to secure our staff, by implementing homeworking e.g.
Our main aim is to maintain our service at highest possible level, ensuring the delivery of parts and the remote support. The Sales Department can also be reached as usal.

The scheduled interventions will be subject to a case by case discussion between the customer staff involved and our Service Department. The same applies for the visit to our factory.

Be sure that we will put all our efforts to reduce at the maximum the impact of the epidemic and continue to provide the best possible service. These provisions are subject to potential changes. We will update our website accordingly.

Many thanks for your understanding in these difficult times. We stay at your disposal, should need any clarification.

Best Regards,

Christian CLOSSET
CEO