In order to contain the spread of the Coronavirus (COVID-19), the Belgian government has extended again the containment measures.
Automation & Robotics is writing to its customers to update about the actions being taken to minimise the risks for this personnel, customers, suppliers… and follow the measures in force.
Concretely till Monday April 20th:
A&R has made the decision to establish a minimum service
The after-sales service is reachable (exclusively by email - Support@ar.be) during the normal working hours.
The sales department can be reached (preferably by e-mail) – homeworking
The services and customer visits scheduled during this period are postponed, no reschedule confirmation is currently possible until the situation is clarified and travels again possible.
Be sure that we will put all our efforts to reduce at the maximum the impact of the epidemic and continue to provide the best possible service by remote. These provisions are subject to potential changes. We will update our website accordingly.
The overriding objective is the preservation of public health. For this reason, we rely on your understanding and stay at your disposal for any clarification.
Take good care of you and your family !